Examines voice-based AI in social services through infrastructure, care, and testing frameworks. When does a voice become infrastructure? When it breaks.
Synthesizes telephone operator history, crisis hotline practices, and 26 design principles for voice AI. Each interaction is treated as a care relationship, not a transaction.
A reflection on building AI for community care during political crisis. Non-technical — focused on ethical and intellectual commitments rather than implementation details.
"A Quickstart for Computational People" — foundational guide covering cancer classification, treatment, datasets, and open problems. "Computational Approaches to Cancer" — literature survey across eight domains, concluding that the field's most consequential challenges are no longer primarily algorithmic but infrastructural.
Mapping the invisible algorithms that coordinate thousands of e-bike couriers through New York City streets. Rendering visible the temporal cycles of platform labor through Lefebvre's Rhythmanalysis. The body as infrastructure, the algorithm as choreographer.
An investigation of infinite semiosis in large language models through post-structuralist theory. Nine chapters: Synthetic Semiosis, Tracing Association, Machine Semiosis, Cognitive Radiation, Cognitive Decline, Societal Effects, Speculative Futures, Policy Recommendations, Design Implications.
How knowledge is created and validated in human-machine systems. Applying cybernetic theory to the problem of remote group collaboration — examining feedback loops, information metabolism, and the conditions under which collective intelligence emerges.
Cornell Information ScienceHans Christian Andersen's 1845 story rendered as bilingual triptych with parallel English and Danish text and historical illustrations. The story of every person who calls a number that doesn't answer.